I had logged a complaint with Telkom Adsl faults. After extensive troubleshooting the problem was isolated to the exchange. I finally get a call from a Cape Town based transmission expert who understood the problem and planned a solution process. Unfortunately at this time I travelled overseas and ...
I have not a working landline for more than 3 months. I have tried calling the call centre number 10210 but I keep getting told that an upgrade is taking place in Gauteng and that the issue is being resolved. For the last 6 weeks running I have been into the telkom store in Canal Walk and I keep ...
I logged a call with Telkom on the 14th of July 2013 concerning my adsl line which is not working. I have phoned the call centre numerous times and every time I get the same reply, "we are busy fixing the problem". It is now 6 weeks later and my adsl line is still not fixed. The ...
After logging 4 faults over a period of 10 days I still don't have Internet access. The call centre told me that my router has been damaged and to replace it. I went and bought a new router and I still do not have Internet access. This is unacceptable and I'm going to hold them responsible for the ...
I'm just taking this opportunity to thank you Phumzile Mpofu for the good service that you gave me today. Now I'm able to use my phone. Keep it up gal ...
Why the do I pay for adsl when its off 3weeks of the month I am the only one with sync issues where someone is tampering with my line dont even try and give me a escalation no how many do you want just get me someone in my area to sort it out looks like I will be reversing this debit order no ...