Hi We subscribed for month 10 gig data budle package from Telkom around last year November, using a wireless handset as a moderm. The package is such that we pay a monthly fee of not more than 500 for this service and pay additional feel if we make calls on this account. All has been going well ...
This is my second complaint. I am hinestly lost for words or even ideas. How on earth is TElkom ever going to solve this problem of slow adsl line speeds. Most days my line speed is under a meg even though I have a 4 meg line. We have called 10210 and 10217 umpteen times, been put on hold. We have ...
Out the blue, my line has call-waiting active. The service was never requested. It is extremely irritating when I am on the phone and another call comes in and it rings in my ear. Despite my numerous requests to the Telkom Call Centre to deactivate the call-waiting, it has not yet been done. I am ...
New business installation on 08-02-2013. Lines were totally mixed up, 1 landline not connected, ADSL disfunctional. Johan van Loggerenberg was able to sort out the lines on 09-03-2013, well done Johan, after 2 other technicians were totally incapable and actually ran away from the problem. I am ...
I have noticed from my tax invoices for December 2012, January 2013 and February 2013 charges of R8.64 per month for Closer CallCatcher. I have Identity Call on my line which is part of my current package. I assume that this charge is for Call Waiting as I can hear another call coming through when ...
We cancelled our existing telkom line due to cables been in the area. The entire of this suburb in northdale did not have telkom line. Even after cancelling the existing line we are still being charged. We even got a reference number to say that the existing line has been cancelled. The staff at ...