Well the line speed in my area is very unreliable to say the least, and a few calls (5 in 30min) i just had the line dropped every time and not even a call back... I have had this problem since i went over to telkom and still no resolve wish South Africa could get a other line provider than telkom ...
I have cancelled my account with Telkom in November 2012. I keep on getting billed for a line that is closed. I have spend numerous calls to Telkom (from my cell phone- as my landline is not a Telkom line - it is wireless) and i get transfered from department to department. After holding for almost ...
I reported a line fault on 21 March (a public holiday) and was surprised to have a technician attending to the call on the same day. The technician was very friendly and competent and it was a great experience all round. ...
I have had a faulty line since the day I opened my account. Whenever it Rains, is too hot, my line SNR drops to below 9, otherwise loses sync completely. Recently I have also experience I high amount of packet loss during ping tests to local and international sites. Ranging from 13% - 94%. I have ...
I have been waiting for Telkom to fix my internet connection for about 3 years now. I am connected to an overcrowded internet exchange and Telkom refuses to do anything about this but they charge me the full amount each month where I only get about 1/10 of internet connectivity. Every time I report ...
Our business (a church) is moving premises in a week's time and we started the process of moving the company phone line on 12 March. We were informed that: 1) despite moving to different premises in the same area, our phone number would have to change due to rezoning of areas. 2) our switchboard ...