After months of problems with a faulty line last year I am beset with problems with Telkom AGAIN this year. I have had a faulty, intermittent line (more off than on during the time I am at home) for FIFTEEN DAYS NOW and have reported the fault MULTIPLE TIMES since it began on Sunday 24th March ...
Due to the postal strike our accounts were not received in time, and therefore we made an interim payment of R500 - the account was therefore short paid by - R300, and the line was disconnected. Unfortunately After having been away until today... We arrived home as we had received very sad news ...
For the past 6 months, we don't have internet every 3rd week for a couple of days - the excuse everytime: "There is a problem with the exchange servers". If it happend once of twice, but this occurs every 3rd week. I am really fed up with this teribble service that we have been getting ...
About a month ago I cancelled my internet service with Telkom. Reason being that I could get a better deal with a different internet service provider. A few days later I received a call from their retention department who then offered me a better package that would cost R80 extra to my monthly ...
Hello I have called the call center on the 28/02/2013 to cancel my 5GB internet account. When i received my account in March, i see that the 5GB internet account was not cancelled and i was billed for the internet account for April 2013. I tried to call the call center however everytime after ...
At the end of February 2013, we upgraded our ADSL from 2MBPS to 4MBPS. After the upgrade, the linespeed dropped to a speed of less than 1MBPS (using Speedtest). The problem was reported to Telkom on 2 March 2013 (Ref no: 245CTK020313) and the technician came out on 6 March 2013. He informed us that ...