I had a client who called in to policy services very irate and we as the brokers were asked to assist with the complaint as the recordings for the conversation where on our external broker side. The client said she wasn't happy about a few things one of which she was promised assistance with her ...
My cell was damaged and Roxy efficiently handled the claim with prompt responses to email and telephonic requests. It is great to see that some people know the meaning of customer service and can make the experience something to share with others. My business will definitely stay with your company ...
Ryan took my call for a claim I had on my vehicle. He was very quick with my claim and handled the call very professionally. He was friendly and gave me all the information I needed and was clear about what I needed to do. Thank you Ryan. Your attitude will take you far. ...
Spoke to guy by the name of Earl @ telesure group out in joburg, I'm doing a 3rd party claim nd requested a courtesy vehicle for the time my vehicle is going in for repairs.even though there client is responsible for the damage to my car I was refused A courtesy vehicle even after mentioning to him ...
Hi, Received a bank debit order notification referencing Telesure with the deduction of R64. I have never signed or agreed with them to provide my account details neither did I allow them any permission to debit my account. This is a transaction. I will await feedback but I will persue legal action ...
I am happy with the service provided to me by tellysure ...