Carmen Stellenberg handled our claim above and beyond the call of duty. I have a crazy schedule and could not get to cancelling our phones etc. One would expect an insurance company to not follow up so that they don't have to pay out. However, Carmen diligently stayed on my case until I got the ...
Called in to report a third party claim dreading the potentially lengthy and frustrating process. However, thanks to the able and friendly assistance of Enid the claim was processed painlessly. Great job. :) ...
A storm brakes out in Cape Town, wind blowing at a speed, raining falling down like buckets, etc etc. All of a sudden the water leaks in 4 different rooms in my house. I register a claim but were advised that it will not be entertained. Reason being, maintenance and wear tear. Utter nonsense! I ...
Bradley has made my insurance claim hassle free. Definitely puts the customer first at Virgin Insurance! ...
The service rendered has been excellent. Speedy and on the go. I'm a pharmacist by profession and have a busy schedule. The assessor was fully booked but he managed to squuezwe me into his schedule and now I do not have to take a day off to come and do the assessment. Assessment and claim ...
I recently had my first burglary when I was away on vacation. Leading to my first claim from Auto & General. Dale Abrahams was the claims consultant who assisted me. His service was outstanding! Even though he informed me that he was still in training and under supervision I never had any doubt ...