We ordered and paid a 60% deposit for our pool cover in May 2013. In September we were told that the cover has finally arrived in SA and we must pay further 30% of the price in order to have the cover installed. Something that was suppose to take 6-8 weeks is now taken over 6 months and each time ...
I am extremely frustrated with Summer Sun. Having invested a tens of thousands of rands in an automated pool cover, I would expect excellent after sales service. I have been unable to open my pool cover since 5 October, and therefore unable to access my pool. Despite daily calls to Summer Sun ...
I have contacted Summer Sun with regards to our swimming pool cover which cannot be opened. I have been trying to contact them for more than a month with more than 10 phone calls, with an employee promising to contact me back every time. I have, since my complaint, not received any feedback ...
I purchased a cover for my pool through Summer Sun, it has been excruciating to get it installed, a summary of events: - met with rep in sep and was advised to use a slatted cover - paid a significant amount towards deposit mid oct with expected installation by 30 nov - late nov on enquiry about ...