Yesterday I booked tickets to watch Mandela - Long walk to freedom with my Mother at Gateway at 5pm. Due to traffic congestion, my Mother was late. Both Cindy and Nokwe were very helpful in changing our tickets so that we could watch the 5.30 show. It made the experience very pleasant. ...
DEAR Sterkinekor this complaint is somewhat odd you may find, but i think a vital part of your consumer ethos has been dissolved in these new laws you have placed in you cinema centers. i would understand if you suffered great amounts of loss and it lead to the vandelization of you facilities. Your ...
There i go to watch movies with my husband and 4kidz and while were standing in line to buy our tickets we noticed that some people were complaining about not getting their tickect and were given a piece of paper with seats numbers written on it. When our turn came we were also given that piece of ...
Waiting in a line with lots of people wishing to purchase popcorn and other things, the lady behind the counter was counting stock and totally ignored the long line of people waiting for her to sell the goods. When confronted she said she was busy counting stock and turned around to carry on doing ...
Hi There My name is Helga Pearson and I'm the founder of Geek Girls Durban. I have been trying for NEARLY A MONTH to lodge a block booking for 28 people with Ster Kinekor IMAX Gateway. Here are some of the interactions I have had with your staff: - There IS NO SUCH movie playing, The Hobbit was not ...
Yesterday, R1500 was deducted of my Account, this money was transferred into my Wallet on the PSN. I then phoned the help desk, but had to leave a voice mail as no one was answering (too high call volume). But no one phoned me back. I then emailed the support team, but none replied. I then phoned ...