I AM A REGISTERED TELEPHONE BANKING CUSTOMER HAVE BEEN RECEIVING BAD SERVICE FROM ALL CALL CENTRES HAVE BEEN REFERED ALL OVER THE PLACE AND STILL NO ASSISTANCE... I AM A VERY DISSAPOINTED CUSTOMER THAT JUST HAD A FEW QUESTIONS THAT I NEEDED ANSWERS TO AND CANT GET ANY HELP BUT THEY PROMISE TO GIVE ...
I have been trying to register a claim since yesterday, but the only message i get is "we are experiencing high call volumes" the whole day. When eventually i do get through, my details are taken down and told that some one will call me to take down the claim. This is not happening. Can ...
On the 21 may 2013 all the money I had in my account had been with drawn from the ATM at edendale mall in Pietermaritzburg while I was in the bank itself. To date I have not received any feedback from the dept regarding my money being returned to me. I had called them on numerous occasions only to ...
I applied online for UCount. Tried to find the rules? Confusion, at best. ATM add states " Get 10% on all your groceries" No explination. Online 20% of monthly spent and capped at R5000 per year? In Branch confusion! Bottom line: This is the biggest ever from any bank! SBSA should be ...
Still no acceptable response on my previous complaint. Received an email from Standardbank with statements up and to 2012. Asked for the matter to be escalated, and a week later still no response. Almost 12000 and 8000 of payments were made which is not reflecting anywhere. Meantime I am ...
Std bank was made aware of the transactions going through my cheque account beginning of May already, promised that i would get a phone call within 48hours from the department who will investigate the matter further, in the mean time my card was blocked, and this left me without money! within 48 ...