I had a cheque account with STD BANK which i closed when i opened a Savings account with still STD BANK. The consultant that assisted me in opening the account told me that my cheque account was closed and all was fine. I started getting calls from the call centre stating that i OWED them money on ...
I am appalled in general at the poor customer service I have received from Standard bank. I recently closed my second Standard Bank bank account at the bank - because I have opened a new account elsewhere (I decided to speak with my feet). I cancelled the account over the phone - initially, they ...
I have spent the last two months trying to get Standard Bank to send my bank statements to my new address. I have been to the bank four times now and every time they say I must bring something different. I have still not managed to get them to change my address. Every time I speak to them they are ...
I have always been with Standard Bank and never have I had any troubles, I had my kids account, then my Student Achiever, and recently I went to the Gold Cheque account. The consultant that helped me was Renier van Staden from Standard Bank in Centurion mall, he was very friendly and helpful and ...
My previous card expired and had to be replaced. It was replaced last year with MasterCard Gold. I realised that the card does not swipe when I want to pay over the till. I can withdraw from the ATMs. I reported the matter to Midrand branch at Boulders Shopping centre and was advised that I should ...
I owe Standard bank R4700.00 I would like to settle my account but I was told I will only be able to get a discount of 20% if I owe them R5000.00 or more. I find this really stupid as I am urged to pay off my account but I dont get the benefit of paying my account early (20% discount) I think this ...