Service generally in SA but standard bank home loans department is rated low on service in my books. I have phoned numerous times to sort out my access bond and remove the ATM holds on the account but keep being told the same thing over and over again. I'm escalating your query. Than they put u on ...
After several visits to branches to change my cellphone number for my OTP and notifications this has still not be done. My number was changed, but I still don't receive notifications or receive my OTP on the right cellphone. Everytime I get told, it will work in a hours time - but without any ...
I received a call from MacRobert Att, this is the first point of contact that std bank has made with me with regards to my overdraft, the lady that i spoke to was very rude as i tried to explain to her that i am on mat leave and i can not commit to make a payment of 13thousand, she said that they ...
What can you say.. I have been holding for 30 mins today, 20 mins with no answer yesterday. I believe that Standard bank should refund me the cost of these calls. This is just disgusting customer service.. I vote for FNB every time as step by step they get more of my business with every new bond, ...
I recently had to transfer an amount of money paid in from an investment payout toward another investment. For this I had to reset my internet limit for a short while, something I have done several times before without problem. This time round the service was beyond poor: 1. I had to do my ...
I HAD A SMALL BUSINESS ACCOUNT WITH STANDARD BANK WITH AN OVERDRAFT FACILITY FOR 11 YEARS. FOR ALL THE TIME THE INCOME AND EXPENDITURE OF THE BUSINESS WERE ABOUT THE SAME. THE LYNNWOOD RIDGE BRANCH WHERE THE ACCOUNT WAS EVEN OFFERED A CAR LEASE FACILITY FOR R300 000, 00. I MOVED OFFICE AS WELL AS ...