This is the second year in a row that Standard Bank wrongly charges me the service fee for my credit card. I am on the elite banking option with a fixed monthly fee and as part of the package, I am meant to receive my credit card free of charge. However, for the SECOND YEAR IN A ROW, I am being ...
I made an online application for a service. I did not receive any feedback and only after I logged a complaint did a consultant call me. The lady who called was friendly and courteous and assured me I would receive feedback within three days. It is now a week later and still no feedback. Upon ...
For 15 years I have been a loyal account holder of Standard Bank. During this time I have received poor customer service, been denied elite status even though I qualified as a dentist, been ignored and treated rudely by incompetent prestige bankers, had numerous complaints never attended to, was ...
I am highly upset at Standard bank, with whom I have cheque account with an overdraft facility. They instantly charged a R115 from my account because I was R5 short for a debit order deduction. I have been a loyal client with them for almost 6 years and instead of honouring the payment, they ...
Changed jobs end Aug 2012. Salary date changed from 20th to 28th. Tried to change debit order date for home loan since Oct no success. Calling home loans CC to change DO date. Agents keep promising to change. Never executed. A few debit orders returned as a result. I kept phoning to resolve. ...
Upon placing my card intop quagga standard bank atms; it had taken my pin c ode and also not been able to do any transact as the screen froze on my beneficiaries. As waited for half an hour and enquiries cannot replace my card as they machines arer faulty as one has photographic evidence of this ...