On Thursday the 23/01/2014 I sent a secure message to my home Branch to enquire about banking charges on my account. On Friday I received a call from the branch. I will reiterate I message to the branch : 09/12/2013 Reset pin fee R3.00, 02/01/2014 PRE paid top up fee R1.00 (this was returned), ...
I had 2 bad experiences with standard bank recently. I am with this bank for 10 years and did not expect this kind of service. 1st). I phoned the prestige call centre and spoke to Dumisa Majozi on 24/12/2013 to change the pricing option on account from fixed price to pay as you transact. He said he ...
I have been a loyal customer of standard bank for almost all my life. The service being offered in the home loans department is pathetic. I recently signed up for a home loan and without any notification standard bank added assusance cover on to my bond. This was not requested as I have a an ...
I decided to change my account to Standard bank last year because of what I believed would be a value adding service. I have never in my entire life experience such disappointing service. Clients need to collect cards which is taking time out of a busy schedule. When I fetched my card I requested ...
At the beginning of January 2014, I transacted 2 amounts on-line. These transaction were performed on 2nd and 3rd January, however they did not reflect as debits from my DEBIT ONLY account until the 8th January. Standard bank contacted me to advise of late payments. Bottom line I went overdrawn on ...
I went to a standard bank ATm queen street Kensington JHB, when I entered my pin it would only accept 4 digits of the 5 so I did it again still not. a guy came and said push this and tapped on the screen I pushed him away and cancelled my transaction, they had manipulated the ATM so it would not ...