My brother has trohble with his account, he lives in Australia now he needs to make some changes to the account. Normal prcedure would be to log asecure message on internet bankig so they phone you to make sure you logged the message. But offcourse the bank cant/wont make international calls. Then ...
After battling with Standard Bank for almost 3 weeks my query were sorted at last. To Kevin from the Customer Complaint Centre, thank you very much for getting back to me and made sure that my complaint were solved. Thank you for your friendliness and for being so helpful. In just one day you ...
The Association for whom I am secretary has been trying to make changes to the signatories on our bank account for the past two years, as two of the signatories have died. I am therefore the only signatory on the account. The situation had got to the point where the committee members of the ...
I do not understand how it can be possible for people to qualify as a banking consultant but are still unable to carry through a simple task like updating a phone number. On NUMEROUS occasions my cell phone number has changed. When this happens then Standard bank requires you to go into the branch ...
Good day I have been a long standing Standard bank customer and never had any real issues with my bank, my husband and I are busy buying a house and we did our application through standard bank and when they came back to us after a couple of days stating we have been approved for a 90% bond ...
Last week an overdraft increase was approved on my business account. This morning I tried to load salaries only to find there is no overdraft facility! This is now the 4th time that my overdraft has been removed due to a system error! Your slogan needs to change to "How can we move your ...