Usually when you walk into a bank, you find a grumpy consultant who is half tired and half irritated that you are bothering her with your query however to my surprise TODAY I walked in to Standard bank Broad Acers a friendly, knowledgeable consultant that was took her time to advise or should I say ...
I purchased R180 airtime using my Ucount points on the 16th September and I am still waiting for this! I have mailed Ucount enquires with a response after two weeks I have called and the agents keep promising to call me back to have it reversed from my account I am still waiting you people are ...
I was a British Airways member until the UCount Programme was launched. I deregistered from the BA programme and managed to sign on to the UCount Rewards successfully. I was charged monthly a fee of R20 from Ucount on my statement. However, when I log on to my UCount Profile I am not credited with ...
I urgently require funds from my 32 day notice account. I can log online and give notice on the account with no problems, have done this in the past. Now, i urgently require funds and am unable to go into a branch to do this. What is the point of having internet / telephone banking channels? I was ...
My query, commenced when i requested Standard Bank Insurance division to replace my geyser. This request was done in February 2013, and the geyser was replaced. However to date am having endless problems with my geyser (overflow pipe) I have sent through several emails, complaining, and explaining ...
I am appalled by the service not only on one occasion but several! I have been pushed back and fourth because they are too lazy to look into depth of my issue only to find out that the same consultant could have helped me in the beginning. I have had to take off work on so many occasions just to ...