I opened a business account some time in September 2013 and until now I have not been able to use the account as I cannot register for internet banking. I called the call center and at first I was to I had probably done it wrong and I was taken through the process and still I could not. They then ...
I closed my savings account at Standard bank but 2 months later I found out that money was still being taken from my cheque account and moved to the non-existing savings account. Nobody at Standard bank can sort it out. ...
My mother was stuck in Bangkok in a panicked state because she couldn't get money from her travel wallet card or her credit card. I contacted the Travel Wallet customer care line and got hold of Victor who phoned my mom in Bangkok gave her other options to get money, said he would phone back the ...
I have enquired via e-mail, Facebook and phoning the call centre (which inconveniently only operates until 17:00) but still I am not receiving my OTP to complete my transaction on the UCount Online Mall. On e-mail I was told that the problem is with my cell phone service provider and that numerous ...
I have a Standard Bank Corporate Credit Card. I'm trying to generate my card PIN number but I have to enter the 13-digit RSA ID number. Unfortunately I'm not South African; I only work in South Africa at our regional office. I'm not given the option of entering my passport number, which is what I ...
To put it simply, my Standard Bank cheque card expires in January. I live in CT and my home branch (which I have tried unsuccessfully to change, is still in DURBAN). I phone Standard Bank twice today (first time I was put through to International Money transfers: as if CT is another country) and ...