Yesterday afternoon I requested that beneficiaries be moved from my one online account to my other account via the online secure message facility. This morning i got a whole load of sms to show new beneficiaries have been loaded on my new online profile. It is times like these where I think maybe I ...
Hi I applied for my 32 day early repayment on the 2/12/2013, it was processed successfully and on the 05/12/2013 i drew a bank statement which reflected R2000 that was taken out my account (reference: GOSS branch). I then called the customer care and went to the Secunda branch to query as it is the ...
I had storm damage to house on 28 Nov. Insurance sent contractor out on 2 Dec to assess damage.By 6 Dec I still have not received response. After calling many times & speaking to various people who were going to phone back, I was eventually able to speak to supervisor, Thabo, later on 6 Dec who ...
I have just wasted more than 30 minutes of my business time trying to connect to the Clearwater Branch via the central calling system that Standard bank has implemented a while ago. Every time, without fail, that I have to use this central system it is a DISASTER... I end up loosing my temper, even ...
I have been receiving terrible customer services from consultant at Standard Bank VAF. I have spoken to 3/4 consultant whom to date have not been able to help, and have. 1 of them Fanie (account closing depart) gave me incorrect details delaying the process to close my account which could result to ...
Dear Standard Bank, We are writing this email as a complaint to Standard Bank - being our Bank of choice, and would appreciate if this could be attended to soonest. My wife and I are both Standard Bank account holders and as stated below, we are very disappointed with the kind of 'no-service' that ...