My personal loan was paid up on 28 November. I paid the amount as settlement quoted by call centre. Had a credit of R36.90 on my loan, with service charges (after full payment), i owe R21, and an amount of R1560 (installment) was deducted again. I want full refund of R1560, plus the credit on my ...
I have been contacted by several debt collectors claiming to want to collect funds I 'owe' you for a cheque account I was told was closed, this after I had settled the outstanding monies for the credit card I had with you. I have spoken to Dawud (forgot the surname) regarding this matter and he ...
The bank was full, with long queues to the tellers and the chairs on the waiting areas were empty. We were chased from the chairs because we were not going to the consultants, most people were waiting for others from the tellers' queue. Only few people were waiting for the consultants. Even old ...
Dear standard Bank last month I called 0860123001 and pressed option 6 to change my debit order date from the last day of the month to the 25th of the month the guy I spoke to confirmed that he changed it and promised to email me banking details as I requested but he did not. I then called again ...
A month before i came on my holiday to the UK i informed my bank that i will be travelling abroad and raised my limits on my visa debit card. I thought all was good, and that my bank actually deliver services you ask for. The 18th of december i flew to nairobi/kenya and had a 14 hour stopover where ...
I made an internet banking payment to one of my beneficiaries on 25/12/2103, and after checking this beneficiary today, the payment had not come through, despite previous payments appearing the next day. I logged on to internet banking this morning to check (26/12/2013), and see that the payment ...