I am working out of the country and received a strange sms regarding my credit card account. With being away it's scary when something like this happens and there's no apparent explanation. One e-mail is all it took and I got a quick and clear response / explanation, putting my mind at ease. ...
I need to give credit where it is due - Thanks a million to Elaine van der Merwe, private banker at Standard Bank Hatfield for the extra mile she walked for me this second week in January. I had written off my vehicle in December and sitting waiting for the insurance to pay out I got lucky and ...
One of our water pipes leaked. Our wooden floors were damaged. We forwarded our claim to Standard Bank Insurance on the 3rd of December. After several calls and holding on for up to an hour at times, 6 weeks later and still no reply. We paid the damages ourselves already on the 8th as we could not ...
SMS: "we see your last logon was 6 months ago. If you are having difficulty using the service call 0860 123000 for assistance. 4320". I CLOSED MY ACCOUNT with you completely many moons ago. I am NOT A CUSTOMER, that is why I'm not using your internet banking... Hellooo.. ...
I was granted an access bond account some years ago. I got divorced and after a year of struggles and dealing with incompetants at the bank branches as well as call centres, the substitution was eventually finalised in 2010. When trying to access the excess funds in my bond yesterday I realised ...
On the 7th December i went to standard bank branch in Wonderpark to report my bank cards. i could not get the assistance i required because i was told that their system is unable to issue a debit card for me because i am a former employee. I noticed that the person who assisted me was not wearing a ...