My credit card expired in December and I have been trying to obtain replacement cards for my husband and myself for over 2 months!!! When I call the call centre they tell me the branch of choice has the cards. When I go the bank and wait in the queue at enquiries for 65min (yes I said 65min), the ...
My husband died in January 2012. The bond was registered in both our names. when I reported his death they adviced me to send them al the relevant documents then the transferring of the bond (under Substitution action 45) will be registered in my name. The past 4 to 5 months Standardbank told me ...
Our house was broken into on the 23rd January 2013, I made contact with the insurance to repair/ replace the doors that were damaged. I was given an sms reference on the 24th January 2013. Having received no further updates or information regarding whether or not the repairs were in fact going ot ...
My complaint below as logged on 21/12/2012 refers. Can I please get an update as to how far you are with your investigation. NB. On 13/12/2012, I logged onto internet banking only to find that I have been charged an amount of R20 for 3-months bank statements that I never requested or received. I ...
I applied for a second bond on my home loan on the 29th of November 2012. All documentation as requested was send through. I have spoken to numerous people and e-mailed numerous people but I get no response whatsoever. There has already been an assessor at my property two days after I initially ...
Hi i received forex and the callcentre contacted me on Monday via email. since then i have been unable to get hold of them via email or phone, despite many attempts. I need to make an informed desicion and their lack of service prohibits me from doing that. other parties overseas are awaiting this ...