I tried to register for cellphone banking and kept getting an error message to say that my card is blocked. I called the call centre yesterday and the guy transfered me to someone, then when i got through to that department, the consultant told me that she cannot help me and that I have to phone ...
I applied for a advance on my existing home loan 1 month ago. When i called after not hearing from home loan department i was told the application was closed &and they didn't know why. After reopening the application i call back again after a few weeks they tell me that they did not receive all ...
To whom it may concern This is the 2nd time i have had to come through hello peter to get someone to sort out my account. Someone tried calling me back but couldnt get through to me. I wanted to return the phone call but everytime i call the number (011-376-4000) its just keeps ringing. I have ...
I've applied for a home loan online 20 Jan 2013. They contacted me with a list of papers they need. I've fax it through and wait. After a week phoned and was told they still need some paper which I send through and again I wait. Phoned again and they need more dokuments, I send it to them and wait. ...
This is a follow up on my previous complaint. I received a call from SBIB after I told them I wanted a refund on my premiums for bad service. This took about 2 weeks to get a response. They came back and said they can do nothing for me as the claim was paid out. They do not take responsibility for ...
I have cancelled and close my Standard Bank Credit Card. In December I receive a sms that my credit card is overdue. I phoned and was on the line for 30 min. Were by I was told to go to the nearest branch. I went to the Port Alfred branch. There I was told to phone card division. Again after 2 ...