Between myself and my husband we have had Standard Bank in chunks over the last two months. My husband went and got a replacement card as his was damaged - well what a huge mistake. Nothing has worked correctly on his account since then - he is now walking around with three cards that they issued ...
I noticed that I had a credit balance on a credit card and contacted to call centre. I was told to write an email to request a refund, which I did on 18 February 2013. I received a response to state the matter had been sent to Credit Recoveries Legal department. Having received no response, I sent ...
My business has been banking with Standard Bank for the last 13 years. The business has always been small so we never really worried about bank charges. However our business has grown and we are looking at all our costs in more detail. I have analysed cash deposit fees from 3 different banks and ...
I was forced to switch my bank account from a Sum1 account to an ordinary cheque account. I was assured by your staff it would be a smooth transition. THAT WAS A BLATANT LIE!!! My salary was deposited into my account last week friday and to date I cannot access my money. I have not been able to pay ...
I have been a Standard Bank Private Banking client since 2007 and a Standard Bank client since 1995. During my tenure as a Private Banking client, there has been up's and downs, but none as poor as the last 6 months. In short, the standard of service is disgusting and warrants negative points in ...
I have a student loan at Standard Bank, there was a mistake made by Standard Bank and they allocated monthly payments to the wrong account. I was unaware of the mistake, and received a Sec 129 letter from RL Daly Attorneys saying my account is in arrears. I contacted the attorneys and they informed ...