Went to the bank to open new savings account, sat for 20 minutes and waited, watched other people who came after me get assisted before me.. whilst other consultants walking around cracking jokes and talking to collegues >>> get a move on it... this is not on changing to FNB!!! ...
Worst client service I have ever encountered with any financial institution. My company has been banking with Standard Bank for many years. They use to be a great bank year back. But lately they have unprofessional staff that can just not get the job done. They say that they have business counters ...
I am really disgusted with the customer services I received from standard Bank, I call your contact center 0860 123 000 on several occasions and I was transferred from one department to another, I was spoken to rudely, I was put on hold for 10 minutes and I had the call put down on me. 1st off you ...
I am trying my absolute best to close my bond account. I paid it off completely on 17 Dec 2012 (last year) and HOME LOANS mentioned that it would take max 6 weeks to finalise & release my TITLE DEED. It has now been nearly 13 weeks & NOTHING! I do not see why it is so hard for HOME LOANS or ...
My name is Patrick and I received a call from Std bank call-centre about 3-4 weeks ago, offering me a credit card and claiming a 10-15 days delivery, I then received another call from them again after 15 days asking me to confirm my information again as if they were applying for another credit ...
In 2012 I noted that there were companies fraudulantly debiting my account, NETCASH, ASG DIRECT, NMR DIRECT, but by then I could only reverse the debits made 40 days prior to my contacting Standard bank. I spent months tracing and communicating with these companies to stop the debits and to ...