I logged onto Internet banking this morning to find out that my account had been frozen. I called the Standard Bank helpline which then directed me to the FICA Info Services. Apparently they require some FICA info (the account has been active since February 2008). They then directed me to my ...
I took out a VAF finance for my car with standard bank, over the past 3 months I had financial problems and missed a couple of debit orders to which standard bank reacted by getting an external company to handle the case instead of their accounts dept. The agent who called me introduced himself as ...
Submitted via email address to Standard Bank Insurance on Monday 25th March, no response by Thursday. This Tuesday 2nd April I called the call center, I am sitting waiting to put through to a consultant, it will be the 6th consultant in in over 30 minutes, all promising to put me through to Home ...
On the 25th March I noticed that my cheque account is in a minus and that R2000 was missing from my account, debited by standard. I then went into the bank to query why this happened, I was told that on the 16th march R2000 was drawn out of my cheque account despite the fact that there was no money ...
My husband died the 27th February. His account was frozen by Standard Bank on the 4th of March. I received an email from Dalene Grove on the 19th March requesting a copy of his death certificate, ID document and Utility Bill and this was sent to her. Rosebank Trustees informed me that they were not ...
I was contacted by Standard Bank in 2012 informing me that my Student Achiever account had been cancelled and closed. I then made arrangements with my two debits (MTN and Virgin Active) so that they would not debit this account. I was recently contacted and told that there are charges amounting to ...