I applied for a new account on the 14th Jan 2014, I received an email saying a consultant will contact me within 48 hours, I'm still waiting for someone to call me and its been 7 days already??? How long does it take??? should I rather try another bank??? Is the service always slow with Standard ...
I am sick of this. Second car financed with Standard Bank that has been settled and I received the paid up letter. I e-mailed Credit Bareu of Standard Bank 2 weeks ago to please change my account to (account closed/ settled) but I get no response and nothing gets done. I am sick of waiting for Std ...
After complaining about the same probleem 2 weeks ago, I have same issue again. I made a payment last night at 21:00 and only received the email today at 13:25. From the headers I can see that the email was only sent by Standard Bank's servers at 13:25 today. This is more than 12 hours after making ...
I applied for UCount rewards in September 2013. After a LONG struggle I finally received my rewards card in December, which I needed to activate. The OTP sends to a number that is not mine (and which I never had). I was promised this will be resolved within 5 working days. In January, still the ...
I opened up a Standard Bank cheque account and received my card the 22/11/2013. I tried swiping my card but it was declined. Knowing I had money in my account I went into the Wynberg branch and they advised me there is no problem. I tried swiping again numerous occasions only for it to be declined ...
I logged a claim on 22/11/2013. so for 2 months i have lived with water damage and still have a wooden floor that i cant pull up until you approve my claim according to the contractor. since i have returned this year i have tried to get through to the call center to find out what is going on with ...