Good day I aught to know everyone's names at the complaints department by now, but I'm as useless with names as SBSA is with service. Fish Hoek branch closed their doors and blamed it on the national telecoms provider, although other banks were open and busy as usual right next door. They were not ...
I activated my Ucount account around October 2013. To date my card has not been recieved. I called the call centre many times, they insist that they had posted it to me. No one calls back to check if i have recieved my card. When I tell them that it isnt recieved they put in a request and I have to ...
Today a merchant took money from my credit card account which was already a few cents over the limit. When I phoned the bank to ask why they allowed a transaction over the limit they could not answer me only telling me that they allow one transaction over the limit. I asked what is the use of a ...
On the 20th of December I tried to draw money from one of the Standard Bank ATM but my card got stuck, I then called the help line immediately while still at the ATM. The consultant advised me to go to the nearest branch to apply for a new card as she stopped my card.By the time she stopped it ...
I recently put a claim through (1313/087181) for my wiring that was damaged due to rain and they sent someone A MONTH LATER to check the house in December and a month later (21.01.2014) i called and they informed me their construction/builders have not put the report through yet!!! Its now 3 months ...
I travelled recently and: 1) Used my credit card to withdraw money from the ATM. Some transactions (6 in total) were declined/failed but the amounts were still deducted from my balance. 2) A restaurant deducted an amount twice from my credit card. Upon my return to South Africa (14 January 2013) I ...