WHEN PAYING BENEFICIARIES ON MY INTERNET BANKING, I REQUEST THAT THE PAYMENT CONFIRMATION GET EMAILED TO MY ADDRESS... BUT THIS NEVER HAPPENS... FOR EACH EMAIL REQUEST NOTIFICATION WE REQUEST, WE OBVIOUSLY GET CHARGED FEES BUT STILL NO CONFIRMATIONS GET SENT WHY??? I DID A VERY IMPORTANT TRANSFER ...
Dear Standard Bank, This is now the third e-mail I am sending to you regarding the upgrade of my accounts to a Prestige Account. The upgrade was done pathetically where I get an SMS every week to come and fetch one of my cards for 4 weeks. It also took the Lynwood Branch 4 weeks to get me a new ...
A pension cheque was deposited inside the branch. I have a receipt. The cheque was lost by the bank. I was not informed but only saw the reversal of the deposit on my statement. NB!!! The fee was not reversed. I went into the branch to enquire. I was told it is now my problem to cancel the cheque ...
I was in Standard Bank Gardens Centre at 11:30am this morning and the queues for the tellers were awful, about 15 people in queue with only 2 out of the 5 tellers open. I spoke to the Team leader about this and she said she would fix the problem. Needless to say nothing happened... the queues ...
I am once again disappointed by standard Bank. They are giving ridiculous customer service and they try by all means to justify the act. in August, last year, my debit order details were amended without my authority, i ended up being in arrears and only realised this when i received an sms advising ...
I opened an account for my Business with Standard bank in December and have been battling to get this and 2 of my other accounts to Bussiness online. I emailed the necessary document to Arlene Botha on the 24th of January 2013 and the documents were hand delivered at her offices on the 5th of ...