On Sunday17 March I was double debited on a card swipe. I called into the call centre immediately and was told to call back the following day. On Monday 18 March I reported it and was given reference 52364701 by a man by the name of Prenesh. I was advised that I would be refunded within 12 business ...
On the 21st March 2013 I was at a Standard Bank ATM in Wonder Park trying to withdraw money. The ATM did not dispense the money and kept on displaying the message "Please wait while your transaction is being processed". However, I received an sms notifying me that the transaction has been ...
I called the call center to get a banking fee reversed which was not suppose to be charged to my credit card. In the process some one from Standard Bank cancelled my British Airways credit card in error. Why can this mistake not be reversed!? I do not have the time to go to the bank to collect a ...
Lindi Ledwaba, called regarding a returned debit order returned, without notification - during the public holidays. still no joy as she gave me an attitude and said since 2009 they dont inform customer regarding returns anymore, thats why they didnt inform me, but i only found out after i had to ...
I was at the Standard Bank on Sat 6 April to arrange for a Travel Wallet and a Credit Card for my wife. We were attended to by Mrs Meagan Nicolson. The resulting experience was exceptionally re-assuring in terms of service quality. We were impressed by the professionalism and warm attitude with ...
This complaint has been going on since end Jan. I was on debt mediation and std bank received payment from the company yet they illegally took off about R4500 off my savings account - it took almost 2 months and they refunded about R3200 of that money and now wont give me the balance back. They are ...