I have been a standard bank customer all my life and I have both a vehicle and home finace which I have never owed, however when it comes to times where I am REALLY strapped and I need a favour, I get told about "other" people I owe"D". Does my current profile with YOU not make ...
On 23/3/2013 the ATM swallowed my debit card. The staff was very helpful in issuing temp card, and promised to order a new card. After 2 weeks I phoned to enquire if the new card arrived, only to find out that it was not ordered. In the meantime one of my other accounts, a savings account, was ...
I have been banking with Standard Bank from the time I began my career, I was initially a "Prestige" client and now have been up-graded to Personal Banking which should be the highest level ranking. I recently wanted to purchase a car through standard bank and I was advised that since am ...
Standard Bank offered me an upgrade to a gold card since I have a cheque account. It was a package and there is no annual card fee as advertised. However I was charged the annual card fee. I called the centre and e-mailed as well to request that this amount together with the interest be reversed. I ...
I HAVE HAD IT NOW, I REPORTED A PROBLEM OF DAMP WALLS TO THE BANK AND EXPLAINED IM NOT SURE WHATS THE COURSE SEEMS TO BE GEYSER OR PIPE I DONT KNOW IM A WOMAN, ASSESSOR COMES OUT SAYS WONT COVER, I LOGGED A COMPLAINT 3TIMES ON HP PROMISED FEEDBACK STILL NOTHING ITS NOW 24/4/2013 I COME HOME FROM ...
I am so disappointed in your service, more so cause it displays incompetence on management level. If senior managers are unable to provide customer service and lack the competence to carry their jobs out correctly how can one blame the junior employees or consultants for messing up. After my ...