I reported a storm claim for my house on the 12th of April 2013. They promised they would send a contractor out immediately. But since then I have been phoning them regularly and they keep on promising that they would send somebody but without any result. It is now a month later and I am still ...
He assisted me within minutes from me sending him a email and i am no longer a standard bank client. i sent him an email @3:57PM to confirm that a staff member had called me regarding a credit to my account his first response was 4:01PM and by 4:05 pm it was resolved. he is a true asset to your ...
I arrived at Carlton Centre at 12:55 and only left the branch at 3:15PM!!! How long did it take to resolve my query? ONLY 2 MINUTES. The bank closed my card and I had no access to my account for the whole weekend so I sacrificed my lunch to get to the bottom of this, to only regret leaving the ...
I deposited money into my standard bank account, about R640 at the ATM on the 29th of April 2013. To my surprise when I went to check the money on Tuesday 30th of the same month the balance was R14, 99.I went to standard bank in midrand the boulders to check why is that, I was told prepaid ...
It's been over a month now since Standard Bank VAF has known about the paper work regarding my vehicle. The vehicle has been parked yet I'm still being debited for it. Standard Bank VAF are not making any progress regarding the case & they expect me to suffer the inconvenience. I insist that I ...
I popped into Standard Bank Bayside to make some amendments to my account and was assisted by Chantelle. I was able to conduct my business in great time without any hassles. Chantelle was friendly, knowledgeable and efficient - thank you Chantelle for the awesome service! ...