A few months ago I took my diesel X5 to SMG to have what I thought an oil leak fixed. I told them it looks like my car is leaking oil but the oil level stays the same. Their service agent first called me and said they diagnosed the car and that its the EGR valve that needs to be replaced and I ...
I have been trying, with the help of the dealership, to get rid of a noise on my windows supposedly caused by the glass rubbing on the door rubbers. All options have been tried including the changing of the rubbers but the noise still persists. I have now been asked to remove the Smash and Grab ...
I would like to take the opportunity to thank the service department for the excellent service that Was provided to us on Thursday, 28th March 2013. We are from Johannesburg, and our vehicle Had given us an error message stating that it we should not continue with the journey as There we could ...
I bought a brand new BMW 1 series in June 2012. After being involved in an accident, my vehicle was taken to SMG Durban, where my vehicle stayed there for approximately one month. When I received my vehicle, my xenon headlamp on the left was incorrectly adjusted which was terribly annoying to ...
Having owned 3 BMW's but never having had repairs done at SMG before, I was so taken by the courtesy and helpfulness of everyone that I dealt with at SMG Durban. I have to single out Mr Ernest Rall. His telephone manner is so professional and despite him being more than willing to send a driver to ...
On Friday 22 February 2013 at 18:20 I get a phone call from the Workshop Foreman Gavin Snyman Threatening me that how can I use his name on a forum, and I should use the dealer name SMG. I ask why give SMG a bad name because of one person? Firstly my BMW went in for a problem of starting in the ...