My car went for a service on the 1172013 at BMW SMG Cape Town & on the 06112013 my brakes pads gave in I immediately contacted BMW & questioned them as to why was not informed that my brakes pads was almost finish they said they will have to check the job card then get back to me which they ...
I delivered my BMW 320i for an oil leak repair on Wednesday 30th at 8am. I was called at 13h00 to say it would need to overnight and that is should be ready by 13h00 the next day. On Thursday I called Warren, the service consultant, between 13h00 and 15h00 as to when the car would be ready. Warren ...
We need to compliment SMG south coast service team for their outstanding service, they were incredibly helpful and tolerating of our dillema A very special thanks to Sachin, you went behind our expectations! To personally collect my vehicle from my home & take the safety risk upon yourself and ...
I bought an Audi from SMG BMW in July and have had issue after issue with it. The list can be seen at this link. https:///audi-south-africa/complaints/atrocious-service-and-repairs-1212540 Between Audi and BMW someone better replace this piece of rubbish! I have also tried for 2 months now to get ...
I'v purchased a Mini CooperS from SMG Rocks in Umhlanga on the 20/03/2013.To date i am dissatisfied with the vehicle as it has "pinkn" problem. The car has been to the dealership a number of times, and the response was that theres absolutely nothing wrong with it.however i personally took ...
On 06/09/2013 I paid R1500 to SMG Rocks to do a "20 Point Quality Check and Transfer of Ownership" on a 2011 Mini Cooper S I was buying from a 3rd party dealer. The car passed the test, Motorplan was transferred to my name and no problems were reported to me. When I took delivery of the ...