Following my earlier complaint, I would like to thank SMG for going out of their way to accommodate me. They resolved the issues and made sure I was happy with the finalisation of the transaction, providing a nice BMW carry bag and a full tank of petrol on delivery. Looking forward to doing ...
Wanted to buy a 328 BMW from SMG Cape Town. Agree on trade for my car, sign all the papers and get finance approved on the vehicle. Without me knowing, they financed the 328i for R40k more than what the OTP said. Finance got approved at the inflated rate from where they came back to me and said ...
I have dealt with SMG Durban a couple times now, and the service by the said gentleman (Ernest Rall) has been phenominal every time. Its rare that I come across good customer service, and on every occasion I have been blown away. Keep it up! ...
I wrote a complaint about bmw and i am happy to say that the message i wrote was a reaction out of emotions and am geatful that bmw could help me. everything has been co-operated and sorted.they did not blow my engine, it was rat damage. ...
Ok here it is... took my bmw M5 for a check up cause something was faulty to SMG south coast. they gapped me in and checked the car... sorted the problem so they say and took it for a test drive, they phone me to tell me my car engine has caught fire and they will not be held responsible for any ...
I left my BMW at SMG Durban for a service on the Friday morning and told them to call when completed, but did not receive a call. It was too late so I left it for Saturday. When I got there the car was brought out and it was filthy and the BMW emblem was missing. When I asked where was the emblem ...