Bought a SERTA bed from Beds for Africa in 07//2013. Bed is already rock hard. Logged a complaint about the bed only to be told that if the top becomes hard, there is nothing they can do. They only consider service if a bed is broken. Got the call from some lady who was calling on behalf of the ...
I purchased this new base and mattress from Brixton Furnishers in March 2012. I have had endless problems with this lousy serta bed. I cannot believe that one could have such problems, with a new bed. My wife and I are currently sharing beds with our kids, as this pathetic serta bed is so ...
A Serta Mattress was purchased from Tafelberg Furnisher but has memory foam. This makes the bed excessively hot resulting in one waking up at night covered in sweat. I have tried all forms of different covers to try and get undisturbed sleep over almost two years. However it is not possible. When I ...
I bought a Serta mattress from Jacobs in Durban on the 21st of August 2010. The mattress was hardly used for the first year. It has since collapsed on either side. I sent through a complaint to the head office on the 17th September 2013, only to be told that because i bought the mattress from the ...
My 10 month old Serta king size bed has collapsed on each side where we sleep. They tell me to sleep in the middle to "flatten" out the hump in the middle. Ever hear such! This 'top of the range" bed is not fit for a 1/2 star rat infected motel! So much for a 10 year warranty, this ...
My husband and I purchased a Serta mattress and base set less than two years ago, it is such bad quality that we now have to sleep in our spare room as we both have backache from sleeping on the bed! Do you need to purchase a new Serta every year? In that case I would rather stick to another ...