Having lost my log-in info for SARS e-filing I had to phone the Call Centre. Needless to say, I despise Call Centres generally! I called and was initially told that I was number 122 in the queue - shock, horror, I thought I was going to be on the phone for the rest of the day. Hardly five minutes ...
I am self employed individual who does mainly contract lecturing. I submitted my 2012 return in mid December. 8th January, on calling the call center to follow up. I was told it has not been processed because my ID number was incorrect and that I need to take my ID book in. I have been a tax payer ...
Last week I received an sms from SARS saying that if I don't pay my account they will take legal action. What outstanding amount? Apparently, from my 2011 tax submission. This is the first time I hear about it. I submitted my 2012 submission with no problem. Nowhere did they say I owed anything. ...
After my 2012 return a branch consultant informed me I was not owing after receiving an update to make repayment arrangement for 2011 return. I received a call about a month later about not complying and was asked to go back to the branch. As was due to give birth I contacted the customer service ...
I called SARS to enquire about a penalty imposed on me for non_compiance. I spoke to a lady named Mbali who I asked to explain why I had been penalised asI earn less then R120 000 and thus according to documentation received from them means I don't have to submitt an income tax. Instead of an ...
On 22 Feb 2013 I got a lousy SMS from SARS saying that I owe the R1431, i called the Call Centre having to wait from being caller number 361, using my airtime to phone them. I spoke to the Call Centre agent asking him, how can it be that I owe SARS money?? He tells me that it was due to an ...