After cancelling my Santam policy at my broker I was assured that no amount will go off at the end of Feb 2013. This was a lie as the monthly amount was still debited by Santam. After 3 Calls from my broker to Santam the amount is still not repaid. After this I'm glad that I'm not insured with them ...
My vehicle got damaged by another driver (insured by santam) in November 2012. Therefore my claim starts with Santam. Instructed to obtain 2 quotes. Both panel beaters advise that my car's bumper need to be replaced. One quote is for R8, 800 the other R7, 200. After 4 months, many phone calls, ...
I have one word for Santam. PATHETIC Last year November my dad insured my goods against and breakin ins (or so he thought). Only on the 27th of DECEMBER Santam did send him an email that the policy will not cover, a MONTH after!!! Meanwhile people broke into my house before christmas and among ...
I got involved in an accident with a Santam client and opened a claim and gave me the claim number and ontact details to contact his insurence. his insurance requested all the required documantions and I sent all of them. no one is is phoning me regarding the progress in the claim. i decided to ...
Someone drove into us on 28/2/2013, we immediately reported the claim to Santam and did everything required to speed up the process. Now 3 weeks later our car is still not repaired, despite various follow-ups with both Santam and the panel beaters. We pay our monthly fees every month but now on the ...
I submitted a damage claim for a camera, and the claim was settled in less than 24 hours after I sent the damage report. Special thanks to Patricia for putting in the effort to ensure that the assessment and settlement was done quickly. ...