I recently moved my home, cars and household contents over to Santam approximately a year ago. I have since recently put in a claim for a damaged PS3 (which i pay an additional amount for) to which i was told i have to obtain a damage report from the company which i bought the product from. So i ...
My car has been in for repairs at a Panel Beater that is apparently Santam accredited. It's been more than 4months now and no one in Santam seems to be able to give me any feedback. Every time I phone and ask for an explanation on the poor service and how it can be possible for a Panel Beater ...
I have written a report before on this page giving the detail of my motor vehicle damage by the workshop that you have selected to have my car repaired. I was a customer of Outsurance until I got a call from you giving me a better quote because I have an RA with you. Since my first report, ...
On the date mentioned, I was on my way to Randburg from Potchefstroom when my vehicle broke down at the Sasol Garage on the N12 (right next to Soweto). I phoned the SOS call centre and Malvin was the person who took my call. I explained my situation to him and he went out of his way to find the ...
I submitted a 3rd party insurance claim against Santam on 12 April 2013 following a motor vehicle accident caused by their client on 10 April 2013. Since then, the representatives of Santam, namely Julia and Innocent at Legal Department have been dragging their feet to finalise the processing and ...
I bought my vehicle through McCarthy in September 2012. The vehicle was insured through Santam. On the 1st April 2013 I was involved in a car accident while traveling back to Pretoria on the N4. I immediately phoned Santam and explained what happened. A tow truck was arranged and my car was towed. ...