We recently had a case where Santam had incorrectly deducted money from our account via debit order for insurance on a vehicle, which vehicle had recently been written off. The debit order had not been cancelled. I emailed Santam to which they responded they would look into the query. I was nicely ...
I have an issue with the offer Santam is making on my claim. There were a total of 3 companies that quoted on the claim for the fire place. The company that Santam used quoted R 501.60, compare to R 9 216.00 of the lowest of the others. The company that Santam use is only 4 months old and their ...
More than 5 months after my house was severely damaged by a hailstorm it is still not completely fixed! The short version of my story is; the hailstorm occurred on 12 April - meeting with assessor on 18 April - damages were; 90% of the ceilings replaced, all ceilings & interior walls repainted, ...
Please assist with problem i have re method of payment re my claim. santam merits want's to forcefully issue me with their visa electron card acceptable at Visa Electron approved suppliers only. I have requested that they pay the monies per the agreement of loss into my bank account and it seems ...
Wish to highlight the poor shoddy service which I am receiving from Chante Davis a non motor adjuster at Santam. Since inception of the claim she assisted me and to date this claim is still pending. Almost 1 week now. Cannot see myself having to get use to such poor service from a Insurance Giant ...
Hi, I'm Xolile Matime I was unfortunately involved in a car accident and submitted a claim with Santam. I had recently taken out the policy and had paid two months premiums. This is risk cover for both parties, whether I pay premiums and don't claim and when I pay one premium and claim. My vehicle ...