BEWARE: Sanrose Autobody's fancy website and reception area are a facade which hides what has to be the most incompetant company in the industry. To summarise: - They lost the boot mat. A month later, I still have no bootmat. - They messed up the chrome beading on the side of the car. Still waiting ...
My vehicle was sent by the insurer (Momentum) for hail and accident repair. 2 weeks later, I was told that the vehicle was repaired. The accident damage was not touched and the hail damage only partially repaired. The vehicle remained with them for a further 2 weeks. The broker, insurer (Momentum), ...
My car was damaged in a hailstorm in November, I sent my car in on the 12th of November 2012 and today is the 26th of February 2013 and I still haven't received my car. I visited the premises on the 9th of January 2013 to check the progress on my car and to my horror they had not even started to ...
18 Feb 13:dropped off car at Sanrose. Instructed lady who received my car to call me back with expected date of completion 20 Feb 13:called to enquire about progress and date of completion as I received no call or update from Sanrose. I was told to leave a message and will be called back with ...
30/10/12 I had an accident & my car was towed 2 Sanrose 2 b fixed. I got my car back on 20/12/12 @10am. On 21/12/12 at around 08h30, less than 24 hours after getting my car back from Sanrose, my car blew a gasket. The mechanics checked it out & found the water pipe clamps were not put back ...
I don't even know where to begin- i have never been so angry! My car was booked in on the 10th of January at Sanrose! I followed up a week later and spoke to ever useless Melanie- who keeps making empty promises! she told me that my car would be ready for collection the next week Friday of the 25th ...