I purchased an e-tag, like an, and on day 2 the tag was not working properly. I was instructed to go to a customer service center to get a new one and to link it to my reg number. After spending an hour there, had to delete 2 accounts which was extra on my original account (I never created these, I ...
We passed through Gauteng over the weekend, we are from the Free state and was not sure how E-toll works, we were told that we don't need to get a e-toll disk we will get an account in the post and then we can make payment. I phoned this morning and was told we can't pay the account via eft we need ...
Last week i thought i would "try" to pay SANRAL for the "pleasure" of using the toll roads. I HAVE an etag! I am a cautious person, so I decided to try just a small amount of R50 payment via EFT. According to SANRAL we pay the amount to their bank, and note our customer number ...
So SANRAL is billing me for vehicles sold in years gone past. Of the 9 vehicles registered to my name according to SANRAL, I own only 2 at the moment. Further, I bought etags for only 4 of these vehicles - i.e. the other vehicles' tags were bought by the subsequent owners (if at all), but they are ...
CALLED SANRAL AS WE COULD NOT ACCESS OUR ACCOUNT ON THE WEBSITE. I WAS TOLD THAT I'D NEED TO LOG A CALL FOR THE "FAULT". THE SAME "FAULT" MOST OF SOUTH AFRICA IS NOW EXPERIENCING IF I LOOK AT THE REST OF THE COMPLAINTS LAID AGAINST SANRAL. THE RESPONSE TIME IS 3 TO 5 WORKING ...
How can Sanral expect to run the e-toll system if their website does not work!!! I should never have regsitered. ...