On the 29/3/2013 I sent an e-mail to Samsung via their website. Not even the courtesy of a reply. They, obviously, do not take customer care seriously. In three years and two months I have had two microwaves with the same defect. The interior paint peels. They no longer produce these microwaves ...
Samsung had a promotion on in December where you buy a new washing machine and they promise to pick your old washing machine up and give you a R500 voucher and washing powder. Around 20 emails, 10 phone calls to the call centre and 5 live chat sessions I am still nowhere. Around three weeks ago a ...
Sent in my LED 102cm tv for repairs in the warranty period. Have not had tv since beginning of February 2013. Went to fetch it from the Samsung accredited repair dealer - with technical report stating tv cannot be repaired and that it is to be replaced. Went to the House and Home where I purchased ...
I bought a Samsung Tablet via F.N.B applying process was so easy and convenient my Device was delivered in no time at cost of R150.00.My Device was delivered on the 18 March brand new. While I was enjoying my Device on the 7 April it froze then after an hour or so it was fine. In the morning of the ...
I am amazed that Samsung has been awarded such great accolades in their field of business. They clearly don't have any idea of what customer service is. I have never had the unpleasant experience of dealing with such a bad company before. I have been trying to get my dishwasher fixed fro the last ...
Refer to my last complaint against you - the one where despite me cleaning my washine machine religiously, it still became infested with mould!!! After fighting with you for weeks, it finally goes into the Woodemead service centre for a cleaning. Comes back today, and now the washing machine keeps ...