We have an all-in-one multinational printer/scanner/fax that has started to hang every now and again. I spoke to a support consultant over the phone who instructed me to upgrade the firmware. After completing the upgrade I noticed that the printer hasn't taken to the new firmware. I called the call ...
I bought a brand new samsung twin tab washing machine 6 months ago I called the samsung customer care a week ago they said they will send some one out in the next 24 hours well it is 7 days later you can call them the phone rings a few times then they disconnect your call it is bad service will ...
I dropped my phone on Saturday 6 July 213. The screen cracked, I rushed to the samsung store in brooklyn mall. Upon inquiry whether they are aware of the accidental damage warranty, they staff informed me that they knew all about it. They are really clued up and friendly. I received two updates ...
My S3 is faulty and the Service Centre staff is incompetent. Issue 1: My S3's camera failed after less than a month. I took it in to have the unit replaced; I was told it was a common issue with my model of phone. It took two weeks for the part to arrive. I only found out because I kept calling ...
My colleague delivered his Samsung Note 2 GT-N7105 to have the screen replaced, at the Samsung Care Centre on 14th Avenue, after the phone dropped. He booked his phone in and was advised that they would be in contact with him with a resolution as soon as the power came back on. Three days later ...
We often complain and often overlook good service, My S4 cracked within a week of getting it I took to 14th avenue and left the place with a smile. I would like to say big up to Samsung care center in Weltevreden Park, the staff is friendly and though all were good to me one person that stood up ...