I have been trying to replace my swollen S2 battery since March of this year. My service provider store has been contacting Samsung reps who promise to provide the product but don't bother to pitch up! About 2 weeks ago I decided to contact Samsung directly, and was told to contact the smart care ...
Bought a Smasung 40" LED TV in January 2012, 18 months down the line it needs repairs to the tune of R 4734.10, it cost new R 4999.00. Not a good brand or product, I would not recommended it as it does not even last 24 months and repairs cost about the same as a new one. ...
This goes to Samsung HQ and is not an actual bad service experience. Rather this is connected to the lack of firmware updates for our region. My Samsung S4 is glitchy and a master piece at the same time. The phones camera can take 3 seconds before opening, and sometimes causes phone reboot. The ...
My washing machine imploded 1 month out of warranty - just completed dead. I get that this sometimes happens, but the reason I buy a "quality" brand like Samsung is that this doesn't happen. I've already had the machine repaired once during the warranty, and now, only 2 years after I ...
August 2013: I sent my Samsung dishwasher in for repairs to Samsung agents, they took several days just to get me the quote, I then gave them the go ahead. Waited for more than a week for the work to be done. I have paid the full fee of R1236.90 into their account yesterday, and they promised to ...
I purchased a Samsung fridge on 30 December 2011. My fridge is now broken and its not even two years old. I called Samsung customer care on 13 August and am still waiting for a technician to come and fix it I cannot purchase food to store and all my food has obviously gone off and had to be thrown ...