My original complaint dated 27 Jan 2013 refers: Promises of new pricing and packages were made and I was given the response below on Jan 27 2013. Yet, to this day, I have not received any news regarding the promises made below. This is not the service we expect or pay for. Regards N Dear Client, We ...
A few of us live in a student house owned by Johan, who is the owner of one of the biggest telecommunications company"s in south Africa, in partner with North West University. Two weeks ago on a Sunday night, while students were awake, robbers tried to break in. Tree nights later the robbers ...
I decided to write this report after my 4 month ordeal with Safricom, bearing in mind that: 1) I never received a single byte of data from them 2) Installation was never done 3) They billed me for every month @ R245/m 22nd of January, I decided to call Safricom for the use of their services. Little ...
First I must start by complimenting Safricom for a great service rendered in Potch. From installation to everyday service I have no complaint. I do however have the following problem: Over a year ago, I was promised via the call centre that new pricing will be introduced because of new cables that ...