I HAVE REQUESTED A REFUND FROM SA ROADLINK AND WAS REFUSED A REFUND FOR MY MONEY.THIS JUST SHOW HOW SA RAODLINK VALUES THE CUSTOMERS AND OFFER THE CUSTOMER REAL CUSTOMER SERVICE. SELESLEY WATTAKER HAS GIVEN ME TEARABLE SERVICE, FOR A SUPERVISOR, AS WE ALL NOW THE COMPANY'S NAME IS UP HELD BY THEIR ...
The Manager at the Pretoria (Bosman station is incompetent and does not know how to deal with customers. the people hardly answers the phones, i went there to book a bus from Bloem to PTA on Sunday and the manager was not there he told the lady that was helping me that i must leave everything with ...
DURING THE DECEMBER HOLIDAYS, TOWARDS THE END OF THE YEAR WE BOUGHT A RETURN TICKET ON THE ROADLINK TO HARRISMITH. THE RETURN DATE WAS DECEMBER THE 31ST AT 00H55. I WAS SHOCKED TO LEARN FROM MY LITTLE SISTER THAT ROADLINK BUS NEVER CAME AT THE BUS STATION TO TAKE PEOPLE LEAVING HARRISMITH TO ...
I booked a ticket on SA Roadlink Sunday morning (20 Jan 2013) as I needed to be in Cape Town for an interview on Monday morning (21 Jan 2013) the bus was to leave george at 22:35. I received a phonecall from their offices at 22:15 (20 minutes before the bus had to depart from george) informing me ...
SA ROADLINK BOOKED MY PEOPLE ON THIS BUS AGAINST MY BETTER JUDGMENT, BUT OTHER BUSSES WERE FULL. First off the bus was 3 1/2 hours late. The central booking office had no ideawhere the bus was. They were not aware that it was running late. The man on duty could not reach his supervisor, and no one ...
On the 6th of January 2013, I boarded the SA Roadlink bus leaving Cape Town at 18:00pm and due to arrive in Joburg January 7th 2013 @ 11pm. The bus left at 18:00pm as stated on the ticket and not one minute late. As the darkness approached the bus driver started being reckless. Driving through the ...