I purchased items online from the UK and have to pay customs. They have come to a value over what i have paid and i would like to phone the head office to ask some questions but they do not answer at all. Ive was on hold for hours and no answer. ...
I am awaiting a parcel from USA. It was mailed to me on 12/10/2012. It is now missing and the Post Office has no record of it. The person that send it, says it should be here. Another parcel send after that one was received in November already. How is it possible for these things to go missing? We ...
I purchased an item overseas and after paying for priority shipping the item (cf004264201us) arrived in SA on December 29th, has been through customs and has apparently been in transit for over a week. I called the customer care line this morning and was informed in was still at customs. I asked ...
I popped into the Craighall Post Office last week (the one in the parking lot of the Hyde Park shopping centre) to collect a registered letter. It was 1pm, and there were about 4 people ahead of me in the queue. However, only two Post Office staff members were on duty, and one was on the phone ...
I ordered a very important parcel and was assured it would be delivered in 5 working days. i was also promised complete and up-to-date tracking and tracing. it has now been 10 working days and on phoning the post office, the person who answered was unhelpful and said he cant track it cause their ...
My parcel from Germany landed on the 6th Jan and was cleared on the 7th Jan, I phoned customer support on the toll free number and they said that the parcel arrived at Alberton Post Office on the 10th Jan and they gave me another tracking number (IIXXXZA). I went o Alberton Post Offece on the 11th ...