In November 2012 SA Express lost my luggage at OR Tambo airport. I was made to complete a claim form. Whenever I've tried to follow up this claim I have been shifted from pillar to post. It's been now 4 months and I still have not been refunded. This is highly unacceptable since I was in no way ...
Travelled with Sa Express on the afternoon flight from East London to Port Elizabeth on the 30th of January. Disembarked from my flight leaving very friendly staff behind, picked up my rental car and went off to my hotel for the night. After about 15 minutes I received a very friendly phone call ...
I was booked on the SA Express 1101 from ORTIA to Kimberley airport, 5:45 am. As i was boarding, a message appeared that 'the passager has already boarded', i then asked the lady at the boarding gate if everything was allright and she assured me all was well. After being seated on 11C as per my ...