Not only was the food of a much higher standard, but the SA Express aircraft offered more leg room and better overhead storage than what I am used to on some other airlines. What impressed me the most however, was the friendliness of the cabin crew aboard this flight. This made me proud to be South ...
I was due to fly SA Express from PMB to JHB on 25 Nov 18:20. I thought it was a bit suspicious that at 18 20 they had not boarded yet. Upon asking, I was notified that the inbound flight could not land in PMB, and would be diverted to DBN! This meant we had to be shuttled to DBN, and fly to JHB so ...
My flight was booked for 16:55 today, 24/11/13, to Richards Bay. Boarding was to start at 16:25, I was only able to pass security at 16:35 and arrived at the boarding gates at 16:40. The gates where closed, upon request I was informed the flight had departed, this was at 16:45. According to the ...
My sorry experience with S A Express was communicated to them on 2013-10-04. My wife and I flew from Hoedpruit to Johannesburg on flight SA1226 on 2013-09-09 to arrive in Johannesburg hours late. This resulted in us missing our appointments with our cardiologist with the further consequence of my ...
I complained quietly on SA Express' website about a terrible experience at the check-in counter. Summary: I checked in online for a 6 am flight to Bloem. When I got to the gates at 5.25 the scanner wasn't picking up the cellphone boarding pass. I was directed to check-in counters where I hurriedly ...
On my flight this morning we were served with a croussant. Inside was cold beef, cheese and lettuce. I could see on the outside of the lettuce that it gone off. When pulling the lettuce out of the croussant, it was totally off and no longer fit for human consumption. It already went brown. I took a ...