I bought a travel kit Rubybox on Groupon 31 October 2013 only after querying it with Rubybox was it delivered on the 21 November 2013. The items i was meant to receive in 1 box was split amongst 2 boxes with extra items in there which i assumed was given to me as an apology for late delivery. I ...
My November box arrived in a spilled soapy mess. After logging the complaint with the Rubies Christopher very helpfully agreed that something had gone wrong. He proffessionalism and great attitude towards the situation was refreshing. Thank you Christopher :) ...
Lately I have had nothing but smiles with my Rubybox, that is until November! It is now the 19th of November and I still have no sign of my Rubybox! I called you guys 2 times already, spoke to a guy by the name of Christopher. He told me that my debit order went through fine and there was a mess up ...
I placed an order on the 11th of September and still have not received it. I have been in contact with a Christopher Manuel for over a month and still have not yielded any results. At first he insinuated that I was lying and was trying to another parcel and did not apologize for that after ...
Thanks Christopher, after three months of not getting my first ruby box and calling non stop without help. After speaking to him I got my RubyBox the following day. Thank You Christophe ...
It started out as a complaint because I have been waiting almost 2 weeks for my order, but after the phone call from Mariki at Rubybox I just want to say thank you for your feedback, fast reply and excellent client service. I cant wait to get my parcel and look forward to my surprise Your stunning ...