Rubybox takes customer satisfaction to a new level. I missed the "Rubybox beauty night out" due to bad weather and after sending them an email regarding this, I was refunded the amount, no questions asked. This is not the first time I have had a positive experience with Rubybox and would ...
I purchased a Smashbox product from Rubybox online and paid R149-95. They couriered the product to me and upon use I found the bottle half-full. I emailed them and they sent their couriers to collect the product and promised to send me another new bottle. This was in November. Up until now I have ...
I would like to extend my great gratitude to Christopher Manuel for going out of his way to make sure that my delivery was made on time and rectifying some mistakes made by the delivery company and thank you very much for that "little extra" that you added to my RubyBox. Thank You sooo ...
I placed an order on 19 November (order 100014233), and it is now the 2nd December and I have not received delivery of my order. That's not all. When I sent an email querying where my order was last week, I got no response. This is appalling service. It is my first time ordering with Rubybox and ...
Great service! Will definitely recommend and shop with them again. ...
On 13 Nov I placed an order and received confirmation that it had been received. The amount had also been deducted from my credit card. On 19 Nov Rubybox sent me the following message via email "Your order was placed on hold due to a stock delay on one of your products but it arrived today so ...